Currently on my blogs and web sites I am collaborating with Amazon.com, one Google Adsense ad and a couple of products I love by marketing coaches who provide me with an affiliate link code. Affiliate links are a standard practice within the coaching industry. My question is this payola, kickback or good e-business? This message dropped into my email this afternoon:
“To make 12x the normal “myproductxyz” affiliate commission*, just send the mail below to your list. It already contains your affiliate link. Your job is to get people to attend my Feb 21st event. We'll close them on the products once they get there.
..and YOU get the commission : )”
"Only one thing counts in this life—get them to sign on the line which is dotted!" Blake admonishes them: "A-B-C. A—Always, B—Be, C—Closing. Always be closing." - Glengary Glen Ross
Yikes coach-man your email makes me feel like a character from the movie Glengary Glen Ross. Lately I am wondering what did I sign up for? Last month a marketing coach I worked with cross promoted content (affiliate linked? I don’t know) on her blog from another coach. She believed in the concept and broadcast it to her email list...unfortunately her blog post that morning mirrored the marketing info I developed in her process. Her post left me shouting “hey, hello over here I’m working with you !!”
While I know I have competition out there it leaves me wondering about the ethics of cross promoting, selling and questioning what is good e-business? Always be closing?
How am I going to collaborate with others? Lets say you write a book, hold a class or have a product to promote. You want access to my email list. I am an affiliate…so I’ll share with my readers an announcement of this great new product, book or teleclass from another coach (vendor).* If you sign up from my recommendation I’ll get paid too.
How does that sit with you as a reader, consumer? Do you mind me getting paid for this collaboration, my recommendation? Here’s where it gets sticky for me…
When I first read Keri Smith’s position about Ad-free blogs a year ago I thought- wow she’s over reacting. I went about adding the normal stuff to my blog recommending products I believed in and signing up for the affiliate codes. Everyone else is doing it..
I found out quickly that I didn’t like Google Adsense ads -the content that showed up on my blog looked tacky, so I dropped these type ads immediately. It wasn’t worth the hassle, was a distraction and cheapened my message. Bottom line for you Google Ad-sense people- don’t count on me to click through.*
These experiences leave me wondering…
In the music industry it’s called Payola.
In my former business life it’s called kickback.
As a young interior designer I worked part-time for a cabinet shop drafting the shop drawings for custom built furniture. One day walking through the shop I noticed some beautiful furniture- a large custom built headboard with integrated night stands and matching built-in dresser ready to be shipped out and installed.
“What client ordered the bedroom set?” I asked.
The shop owner smiled and replied, “In order to win the bid on the millwork contract for the Broward S&L job ($90,000), the interior designer insisted we make her a custom built-in bedroom suite for free ($15,000).”
I stood there shocked. Step into the client’s shoes for a moment, you’d be mad as hell if you paid an extra $15,000; because in good faith you negotiated a fair fee with your designer for doing the work. This interior designer, ranked nationally, was well paid for her design services- she got a flat fee for the design and a percentage of the cost of the goods sold. The S&L client did not know about The $15,000 custom built furniture. And here is my key point-not disclosing this silent relationship between parties is highly unethical. According to the American Society of Interior Designers:
Members shall fully disclose to a client all compensation which the Member shall receive in connection with the project and shall not accept any form of undisclosed compensation from any person or firm with whom the member deals in connection with the project.
I made an ethical decision that day, even though other’s were ‘doing it’ that all my professional fees would be disclosed. My books were open, it was a clean way of doing business, a win/win. Vendors loved me, clients trusted me and I went to the top of my field in interior design.
Now I stand at a different doorway, and the same principles apply. Right now I have affiliate links on the books I list from Amazon and the products I recommend from on my marketing links page. As I establish a stronger web presence, developing web sites, classes and creating products I have decisions to make.
There are opportunities for cross networking and promotion through setting up shopping carts, ad-sense and affiliate links- all the good stuff that web based e-businesses ascribe too.
You know the routine, when one marketing coach launches a book, a tele-summit, a product I may get as many as 5-7 emails from various coaches showcasing that person’s book because:
- they are participating in the program through an affiliate code
- they’re a friend of that coach
- it’s a good book/process.
Now I see Artists following suit. What clearly isn’t being said is “hey I am making a few bucks here on my affiliate link.” This is leaving me with a sour taste in my mouth.
My interior design self just doesn’t feel right, it doesn’t feel authentic. I find myself negatively reacting each time a coach sends me a promotion and I see the affiliate link silently lurk in the background. Whether it’s $10 or $15,000, it’s still to me feels cloaked and silent.
You say you are a coach, but what you have become is a vendor of products, goods and services. It’s a storefront that looks like a blog or website.
Here’s one option- set up a storefront. I’ll list my Amazon Books with a tag line that says- support my blog/website. List other vendors, products and services– this labels them as such. I like that, because as a reader there is a value given and I am saying exactly where you are– in my store.
When I shared my insights with Dear Husband (who is a regional VP of sales and marketing in the financial industries) he responded “you are sabotaging yourself. It’s part of doing business.” DH got defensive….said it is a finder’s fee…it’s good business.
I reminded him “Remember the book you wanted to write ten years ago called the “$100,000 t-shirt”. Where a broker would sell your product if you brought him a logo t-shirt or a dozen golf balls?’ It’s all relative- be it golf balls, t-shirt, $10 or $15,000.”
In light of my experience I am questioning what do I stand for? Do I follow the pack? What’s my comfort zone? Another blogger, artist and writer Keri Smith takes the following stand:
- That I am opposed to the use of corporate advertising on blogs.
- That I feel the use of corporate advertising on blogs devalues the medium.
- That I do not accept money in return for advertising space on my blog.
Based on what I have shared my question to you is… Is this a form of kickback, payola or just plain good e-commerce?
If your affiliate relationship between parties is not disclosed, kept silent, is that ethical?
When I re-read Keri’s post on ad-free blogs, her reasoning just makes my soul settle down. Her ad free position is starting to make more sense to me. I am working on the details, what makes sense for me…what makes sense for you?
Vote now and share a comment:
*SideNote for Marketing and Blogging Newbie’s: Bloggers insert a Google code, then ads appear called “Google Adsense Ads” on their blogs. Google pays the website/blogger for every click you make, it is a way for bloggers to generate income.
Affiliate Links: An e-commerce affiliate is a website which links back to an e-commerce site such as Amazon.com. When the readers of the website clicks on the link (i.e. Amazon.com), they are connected to the e-tailer and if they purchase something the affiliate receives a small payment (depending upon the e-commerce site policies), usually a percentage of the money the customer spends.
A coach develops a wonderful product and needs to get the word out. She contacts another coach who is willing to cross promote to her established subscriber list. You’ll get an email that states -Hey I think this is a great product to buy…what isn’t being said “I am getting paid if you buy this product, goods or services.” Most times the affiliate relationship between parties is not disclosed. As a subscriber I get an email saying “This product, this workshop is great…I recommend it to you, sign up now.” When I click the link I’ll see a brief affiliate code number (sometimes it disappears) when I reach the shopping cart. The coach has made a sale and the affiliate who recommended that product gets paid for the sale. Coaches are generating additional income by cross promoting that products and broadcasting to her client base.
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